About

EXPLORE OUR BUSINESS PRACTICE

Our Business

FAIR Consulting Group has been in operation for over 7 years, providing expert Customer Experience (CX) consulting across Australia. Through the hard work of our consultants, strong culture and unshakable focus on quality delivery our business has continually grown to over 50 employees with 15 different nationalities across 4 offices. At FAIR we are focused on the importance of Customer Experience (CX) and our core business is the design and delivery of top quality competitive solution in this space.

FAIR in Numbers

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People
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Nationalities

Our Values

Transparency

We believe that an open and transparent communication is essential to nurture trust and solve problems.

Integrity

We build relationships based on respect and trust. We say what we do and do what we say. We hold integrity as a must have characteristic.

Honesty

We believe the hardest and most difficult truth is better than the smallest and simplest lie. If it does not make sense, we will tell you.

Loyalty

We are in the same boat, even when it is rocky. We are in it for the long term and there are no shortcuts to success.

FAIR to Our

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Employees
technology partners
Customers
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Partners
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Community
“We look to attract the best talent in the market in order to deliver the best outcomes to customers, through innovation with our partners all while being responsible for giving back to the community.”

-Mehrab Ebadi, Managing Director

What We Do

Quality First

We pride ourselves on striving for the best-possible quality in our engagements. Our boutique highly-skilled team always goes the extra mile in the pursuit of quality. Our business is based on strong relationships by delivering great quality across every project.

Rapid Time to Value

We deliver projects efficiently and effectively, our focus is on time to value. With fast on-boarding and a model that focuses on updates & iterations rather then lengthy projects. We are able to provide improvements in a agile setting to optimise your project costs and delivery.

Delivered with Integrity

We do not believe in burning bridges and one off relationships. We pride ourselves on integrity driven project management using a collaborative model. We are able to deliver project with our customers in a transparent flexible way leveraging our offshore model, to build trust and honesty.

Partners

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