DELIVERING EFFECTIVE ERP SOLUTIONS
INTEGRATED BACK AND FRONT OFFICE SOLUTIONS FOR AN UNMATCHED CUSTOMER EXPERIENCE
LEVERAGING ERP SOLUTIONS TO MEET YOUR BUSINESS NEEDS
FAIR’s approach to a smooth customer experience is a seamless and integrated back-office (ERP) and front-office (CX), which enables us to provide real-time access to information on orders, inventory and customer history. This does not only help with improving customer satisfaction and loyalty but also makes businesses more agile and responsive to adapt to changing customer needs and market conditions.
OUR CAPABILITIES
WE ARE DEDICATED TO DELIVERING SIMPLE SOLUTIONS TO COMPLEX CHALLENGES FACED BY OUR CLIENTS THAT CREATE SEAMLESS CUSTOMER EXPERIENCES.
ERP ROADMAP & STRATEGY
Our ERP Road-map and Strategy service helps you to define your current state and your desired future state, and to develop a plan to get there. We will work with you to assess your current ERP landscape, identify your business needs and goals and evaluate different ERP solutions.
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FUTUREPROOF YOUR ECC WITH SAP BTP
We will help you futureproofing your ECC and keeping its core clean system by leveraging SAP BTP. Through the automation and integration of processes and platforms, we will simplify and streamline your ECC system, which will improve its efficiency, productivity and paves the way for your future digital transformation journey.
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SAP CLOUD ERP IMPLEMENTATION
Our SAP Cloud ERP (formerly SAP S/4HANA Cloud Public Edition) implementation service includes data and interface migration while providing key user training, enhancing your system's scalability and cost-effectiveness.
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MOVING TO SAP CLOUD ERP PRIVATE
Our strategy and preparation services for your planned migration to SAP Cloud ERP Private (formerly SAP S/4HANA Private Cloud) include assessing your business needs, identifying challenges and modernising your systems.
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VOICE OF THE CUSTOMER
FAIR Consulting Group was initially engaged to support our SAP BTP strategy and implementation, quickly we found they have amazing experience in the entire SAP suite, including supporting us with licensing questions. They have become a strategic partner to drive our ERP transformation, support with our M&A acquisition and also provide Managed services. One of few SAP local consultancies left that can deliver end to end, but also do it with high quality and integrity.
At Akdeniz Chemson Additives Pacific, we recently embarked on a transformative journey to implement SAP S/4HANA, moving from predominantly manual operations to a fully integrated ERP system. With limited prior experience in ERP systems, this was a significant undertaking for our team. We are incredibly grateful to have partnered with FAIR Consulting Group for this critical project. From the outset, FAIR Consulting Group demonstrated exceptional professionalism, deep expertise, and a genuine commitment to our success. Their collaborative approach, clear communication, and hands-on support ensured a smooth and successful implementation.
Aurizon engaged FAIR CG to develop the SAP BTP strategy ahead of its ERP Transformation Program. The onboarding and project planning was conducted professionally and was well managed through the duration of the engagement. The delivery and execution of SoW was conducted to highest quality and delivered the outcome and outputs on time. The resources assigned were knowledgeable and highly experienced in their domain. They engaged well with Aurizon team to deliver the expected outcome. When further opportunities arise at Aurizon within the SAP BTP domain, FAIR CG would be part of the vendor panel.
Zespri partnered with FAIR Consulting Group to transform our global claims process, shifting from fragmented, manual workflows to a seamless digital experience. Leveraging SAP BTP, SAP S/4HANA, and SAP Commerce, the solution enabled multi-claim creation in just 28 seconds, high-volume bulk processing of 1,000+ deliveries in under 2 minutes, and a smoother experience for customers and internal teams. Their expertise and dedication have significantly improved our operational efficiency and customer satisfaction.
It's great to continue investing in our BTP and SAP Cloud ERP (formerly SAP S/4HANA Public Cloud Edition) journey with a capable partner like FAIR Consulting Group. We're looking forward to doing more innovations with next-generation technology, infusing AI-based decisions and further automation in our business.