CUSTOMER ENGAGEMENTS

EXPLORE OUR DIGITAL PROJECTS

Approaching every challenge with a start-up mentality

Our lean business model and can-do attitude allow us to focus on rapid delivery of quality outcomes and uncompromising value. We work with iconic Australian brands to deliver cutting-edge experiences that solve our customers’ tactical problems and provide quick time to value on a strategic platform. To do this, we work as a partner to support both small projects to large scale digital transformations.

VOICE OF THE CUSTOMER

Innovation & quality

★★★★★

Value for money

★★★★★

Culture & ethics

★★★★★

Satisfaction rating

★★★★★

FAIR Consulting Group is a great partner to work with on customer enabled technologies, given the quality and experience of their people. They have been completely transparent in design, implementation costs and time.

Dan Kotiahs
Dan Kotiah

General Manager IT

Essity Australasia

Innovation & quality

★★★★☆

Value for money

★★★★☆

Culture & ethics

★★★★★

Satisfaction rating

★★★★☆

FAIR bring great experience in designing and delivering customer facing initiatives. Whilst they have demonstrated delivery experience, they also have enough insight and capability to challenge and stretch our thinking.

1516344660598
Cameron Webb

EGM Transformation Technology and Digital

CSR LIMITED

Innovation & quality

★★★★☆

Value for money

★★★★☆

Culture & ethics

★★★★☆

Satisfaction rating

★★★★☆

We have had the pleasure of working with FAIR since the beginning of our digital transformation. We partner with FAIR to assist us with our CX discovery to uncover gaps and pain points and to define how to solve these in an improved solution. FAIR have the experience to help us deliver this phase of our journey and we are excited to continue the partnership.

Quoc Kien
Quoc Kien

IT Manager

Mitsubishi Electric Australia

Innovation & quality

★★★★☆

Value for money

★★★★☆

Culture & ethics

★★★★☆

Satisfaction rating

★★★★☆

FAIR has demonstrated the willingness and capability to respond to Nutrien’s aspirations across a variety of key strategic initiatives. I appreciate the business-focused approach and enthusiastic collaboration. Partners like FAIR help to make technology a key differentiator for our business.

1516285136643
Lloyd Dias

Head of IT

Nutrien

Innovation & quality

★★★★☆

Value for money

★★★★☆

Culture & ethics

★★★★★

Satisfaction rating

★★★★★

FAIR have always provided us with quality team members both from a capability perspective but also, more importantly, from an attitude perspective. Their team will always go the extra mile to complete their initiatives and have embedded themselves within the team to ensure there is no us/them dynamics.

Officeworks SAP CX feedback
Mark Scira

Corporate IT Manager

officeworks

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