CUSTOMER ENGAGEMENTS

FAIR Consulting Group is a great partner to work with on customer enabled technologies, given the quality and experience of their people. They have been completely transparent in design, implementation costs and time.

FAIR bring great experience in designing and delivering customer facing initiatives. Whilst they have demonstrated delivery experience, they also have enough insight and capability to challenge and stretch our thinking.

We have had the pleasure of working with FAIR since the beginning of our digital transformation. We partner with FAIR to assist us with our CX discovery to uncover gaps and pain points and to define how to solve these in an improved solution. FAIR have the experience to help us deliver this phase of our journey and we are excited to continue the partnership.

FAIR has demonstrated the willingness and capability to respond to Nutrien’s aspirations across a variety of key strategic initiatives. I appreciate the business-focused approach and enthusiastic collaboration. Partners like FAIR help to make technology a key differentiator for our business.

FAIR have always provided us with quality team members both from a capability perspective but also, more importantly, from an attitude perspective. Their team will always go the extra mile to complete their initiatives and have embedded themselves within the team to ensure there is no us/them dynamics.