Spicers is a leading supplier of paper, packaging and visual communication products across Australia and New Zealand, with a broader regional presence across Asia through distribution and sales operations.
The company supports customers across commercial print, labelling, signage, visual display and architectural industries, supplying quality materials, equipment and solutions. While Spicers has a strong heritage in commercial print paper products, it has expanded into growth markets including digital media, consumables, hardware and architecture.
With a broad product portfolio, experienced team and commitment to sustainability, Spicers focuses on delivering reliable service, expert guidance and responsible solutions that help customers achieve their business goals.
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Engagement Summary
FAIR Consulting Group partnered with Spicers to modernise and optimise key business and platform operations across its SAP BTP environment. The engagement focused on improving process automation, operational visibility, platform governance and scalability to support more efficient and reliable day-to-day operations.
As part of the engagement, FAIR worked closely with Spicers to identify operational inefficiencies, streamline manual processes and strengthen platform management practices across SAP BTP services. The initiatives included business process automation, DevOps enablement, monitoring improvements and secure access management to support long-term operational efficiency and scalability.
Through this collaboration, Spicers established a more connected, automated and future-ready SAP BTP environment, improving operational control while creating a strong foundation for ongoing innovation and growth initiatives.
DELIVERED PROJECTS
PRM & Materials Automation for Spicers
FAIR helped Spicers transform highly manual PRM and materials creation processes into a streamlined and automated workflow using SAP BTP. The solution leveraged SAP Build Process Automation, SAP Build Work Zone and SAP ECC integration to reduce manual effort, improve data accuracy and increase operational visibility across workflows.
By automating approvals, notifications and data processing, Spicers improved processing efficiency, reduced operational risk and enabled teams to focus on higher-value activities.
FAIR established a modern DevOps and platform management framework for Spicers using SAP BTP, SAP Cloud ALM and SAP Identity Authentication Service (IAS). The engagement introduced CI/CD-enabled deployment processes, centralised monitoring and secure authentication to improve operational control, platform visibility and governance across SAP BTP environments.
The solution enabled faster deployments, improved monitoring capabilities and strengthened secure access management, creating a more scalable and reliable SAP BTP operating environment.
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