Unlock the Power of SAP Commerce Upgrade for Your Business

Picture of Mansi Srivastava
Mansi Srivastava
Senior Consultant

Table of Contents


If you are a user of SAP Commerce, you are probably aware that the support for older versions of the software is coming to an end. This means that if you haven’t updated your software yet, you won’t receive security updates, bug fixes, or support from SAP. It is crucial to take action now to ensure that your business is ready for this change.

Why is an upgrade necessary?

SAP Commerce is continually evolving and improving to meet the evolving needs of businesses and their customers. As a result, SAP regularly releases updates and new versions of the software to introduce new features and address any issues. These updates are essential.

Why should I upgrade my software as soon as possible?

While sticking with the current version may seem like the default option for many companies, it will lead to problems once the maintenance period ends. The version you are using will become outdated and unsupported, potentially causing issues. The underlying code and infrastructure may also become obsolete. While these issues may not affect your current platform, they could create complexity and incur additional costs later on.

Upgrading to the latest version grants access to a lot of new features.

  • Decoupled and composable storefront
  • Integration Package Upgrade
  • Commerce Cloud Upgrade

It offers a smoother customer experience, various integrations, Intelligent Selling Services (ISS) to boost conversion and average order value and various other improvements, helping your business remain competitive and meet customer demands. It is also crucial for software security. SAP releases updates to fix security vulnerabilities, and by upgrading, you ensure that your business is protected against potential threats.

When is the end of maintenance for previous versions scheduled?

The end of the maintenance period for previous versions of SAP Commerce Cloud is planned for August 2023. This means businesses have until these dates to upgrade to the latest version and continue receiving support from SAP.

What challenges are involved in updating the software?

Keeping up with the latest versions and upgrade schedules, especially for IT departments responsible for multiple systems and infrastructure, poses a challenge. Understanding how the upgrade implementation will impact the business in terms of testing, downtime, and the risk of failure requires time and effort. Many companies either cannot or do not want to invest the budget and time required for this process.

Major upgrades are particularly challenging, especially for customers with heavily customized SAP Commerce implementations. In addition to the deployment and testing effort, the new version of SAP Commerce introduces new capabilities and functionalities that can either replace existing customizations or enable new features to enhance customer experiences.

Why upgrade with FAIR?

Updating is vital for ensuring business continuity and security. Fair Consulting Group, as an experienced SAP Gold Partner, is the right choice to assist you in this process. With our team of SAP Commerce Certified Professionals, we have been working with SAP Commerce and have delivered many successful SAP Commerce projects and upgrades. We understand the importance of ensuring your e-commerce platform remains fully functional and stable after the update. We take great care in thoroughly testing and verifying all aspects of the upgrade to ensure a smooth and successful transition.

We can enable you to upgrade your SAP Commerce platform in very little time, depending on your system’s complexity. This means you can quickly and easily bring your business up-to-date without worrying about disruptions.

Updating your SAP Commerce platform can be risky, especially if you are unfamiliar with the process. We minimize this risk by providing a team of experienced professionals who will handle the entire upgrade process for you. You can stay up-to-date with the latest version of SAP Commerce. This ensures that you will have access to the newest features and functionality, keeping you ahead of the competition.

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