Who is Metcash?

Metcash (ASX: MTS) is Australia’s leading wholesale distribution and marketing company with sales of over $14 billion in FY18.

As Australia’s leading wholesaler, Metcash delivers to more than 10,000 retail customers supported by distribution centres in each of the major cities, as well as smaller regional centres. They also supply around 90,000 wholesale customers from smaller branches across the country.

The Customer's Voice

Engagement Summary

FAIR Consulting Group partnered with Metcash to help support the development and implementation of an online B2B marketplace using SAP commerce. The “IndieDirect” Marketplace was aimed to help both suppliers and retailers seamlessly interact and make purchasing, sourcing and supplying easier. FAIR worked  to establish a robust, agile development culture for the project. We also helped to enhance the front-end development processes, by introducing a scalable and optimised code structure.

The team worked to get the platform up and running with minimum delays. Our approach helped Metcash to establish a vibrant and scalable UI component library to expedite the development of the front-end. Our optimisation work reduced their future costs for maintaining and supporting the application. Most importantly, the IndieDirect digital marketplace enabled Metcash to establish a secure network of suppliers and retailers to stay ahead of their competitors effectively.


B2B portal implementation

FAIR worked to deliver a supplier and retailer portal on SAP Commerce (Hybris 6.3) Cloud. We delivered a number of CX based features including; Order management, Product and promotion control, Order negotiation and an Approval dashboard, Invoicing, Order history, Multiple supplier based ordering, Order progress and Cart range. We were able to deliver a smart scalable B2B marketplace platform on-time and on budget.