DELIVERING EFFECTIVE ERP SOLUTIONS
INTEGRATED BACK AND FRONT OFFICE SOLUTIONS FOR AN UNMATCHED CUSTOMER EXPERIENCE
LEVERAGING ERP SOLUTIONS TO MEET YOUR BUSINESS NEEDS
FAIR’s approach to a smooth customer experience is a seamless and integrated back-office (ERP) and front-office (CX), which enables us to provide real-time access to information on orders, inventory and customer history. This does not only help with improving customer satisfaction and loyalty but also makes businesses more agile and responsive to adapt to changing customer needs and market conditions.
OUR CAPABILITIES
WE ARE DEDICATED TO DELIVERING SIMPLE SOLUTIONS TO COMPLEX CHALLENGES FACED BY OUR CLIENTS THAT CREATE SEAMLESS CUSTOMER EXPERIENCES.
ERP ROADMAP & STRATEGY
Our ERP Road-map and Strategy service helps you to define your current state and your desired future state, and to develop a plan to get there. We will work with you to assess your current ERP landscape, identify your business needs and goals and evaluate different ERP solutions.
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FUTUREPROOF YOUR ECC WITH SAP BTP
We will help you futureproofing your ECC and keeping its core clean system by leveraging SAP BTP. Through the automation and integration of processes and platforms, we will simplify and streamline your ECC system, which will improve its efficiency, productivity and paves the way for your future digital transformation journey.
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SAP CLOUD ERP IMPLEMENTATION
Our SAP Cloud ERP (formerly SAP S/4HANA Cloud Public Edition) implementation service includes data and interface migration while providing key user training, enhancing your system's scalability and cost-effectiveness.
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MOVING TO SAP CLOUD ERP PRIVATE
Our strategy and preparation services for your planned migration to SAP Cloud ERP Private (formerly SAP S/4HANA Private Cloud) include assessing your business needs, identifying challenges and modernising your systems.
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VOICE OF THE CUSTOMER
FAIR Consulting Group is a great partner to work with on customer enabled technologies, given the quality and experience of their people. They have been completely transparent in design, implementation costs and time.
FAIR bring great experience in designing and delivering customer facing initiatives. Whilst they have demonstrated delivery experience, they also have enough insight and capability to challenge and stretch our thinking.
We have had the pleasure of working with FAIR since the beginning of our digital transformation. We partner with FAIR to assist us with our CX discovery to uncover gaps and pain points and to define how to solve these in an improved solution. FAIR have the experience to help us deliver this phase of our journey and we are excited to continue the partnership.
FAIR has demonstrated the willingness and capability to respond to Nutrien’s aspirations across a variety of key strategic initiatives. I appreciate the business-focused approach and enthusiastic collaboration. Partners like FAIR help to make technology a key differentiator for our business.
FAIR have always provided us with quality team members both from a capability perspective but also, more importantly, from an attitude perspective. Their team will always go the extra mile to complete their initiatives and have embedded themselves within the team to ensure there is no us/them dynamics.