Enterprise software is complex and it can be a constant struggle for some companies to stay up-to-date with the various acronyms, additional product features, and new products being released in this ever-changing landscape. Our services and product solutions help our customers drive digital change and deliver continual quality. Discover how we provide solutions with our process, our services, and our strategic tools. We even create and develop new products!
At FAIR we leverage state-of-the-art Omnichannel Commerce, CRM and Marketing platforms so you can better engage your customers and maximise revenue across all channels.
We help our customers build a digital framework and a strong fundamental CX architecture to ensure longevity in projects and a solid base on which to build your commerce platform.
Enterprise architecture and solution definition
Gap Analysis & Blue-printing
Review of infrastructure, data and application architecture
Through our experience with different eCommerce and CX platforms, we design end-to-end solutions avoiding common obstacles. We often perform upgrades from one platform to another ensuring smooth transitions.
End-to-end project definition
Agile project management
Functional - Technical consulting
Technical estimations
Technical implementation
Software design and development.
UX design and Frontend implementation
Platform upgrades
Navigating the dynamic enterprise platforms of today is not always easy. We continuously participate in digital transformation initiatives providing comprehensive and transparent digital strategy.
Roadmap design.
Platform architect integration.
UX strategy definition.
RFI / RFP management.
Technology benchmarking and selection.
Modern digital solutions are always a combination of several tools, platforms and services. We help our customers to simplify system integration following best practices and providing a strong foundational architecture.
System integration analysis
Technical estimations
Enterprise solution architecture
Implementation of technical integrations
Cloud-based architectures and integrations
DevOps analysis and Integrations
System integration and performance testing
We leverage an expert team of certified developers and consultants, we implement custom-tailored CX solutions to accelerate your time to market. We continuously design and implement Proof Of Concepts ready to use in common online business scenarios.
Functional - Technical analysis
Technical estimations
Implementation of Accelerators ready to use
Implementation of POCs ready to use
HIA - our SAP Hybris integration Accelerator
As customer experience experts we provide mentoring, training and other forms of educational services as part of our client-side solutions.
Key User Training
On Premise Platform Feature Navigation
Mentorship
Tech Sessions
Team Workshops
As an end to end solution provider, we ensure full delivery of projects and believe in the quality of our work. To ensure our projects are of the best quality we provide testing and support pre and post Go-Live publishing.
QA of other SI Partners
Code & document review
Scope validation
Performance analysis
DevOps setup & management
Key user training
Post Go-Live Support
Transition to support
Performance & security review
Performance & security optimisation
We can work full-on as part of your team, or provide a separate technical support for a project. We can help fill the technical gaps and provide the proper risk assessment for pre and post-go-live.
Post-Go-Live Support
Transition To Support
Application Support Performance
Security Optimisation
Feature Enhancements
Search Optimisation
We use a strategic technical stack of tools to deliver rich customer experiences.
Enterprise Architecture
Agile / SCRUM project management
QA engineering
Quality Assurance Review
Digital Strategy
CORE SYSTEMS
QUALTRICS EXPERIENCE CLOUD
SAP COMMERCE CLOUD
SAP CRM
SAP CUSTOMER DATA CLOUD [GIGYA]
SAP MARKETING CLOUD
S/4HANA FOR CUSTOMER MANAGEMENT
SAP SALES CLOUD (CPQ) (Commisions)
SAP SERVICE CLOUD (FSM)(C4C)
GATEWAY ODATA DEVELOPMENT
MULESOFT INTEGRATION
SAP CLOUD PLATFORM INTEGRATION
SAP Cloud Extension Factory
Angular
FIORI UI5 DEVELOPMENT
HANA XS
HTML+CSS+JS
Java / JEE
NODE JS
REACT JS
AWS PLATFORM & DEVELOPMENT
DEVOPS CONFIGURATION
GOOGLE CLOUD PLATFORM
CONTAINER TECHNOLOGIES
MICROSOFT AZURE
FLUENT COMMERCEConnect with FAIR today and get the latest tips and tricks on improving your CX tools and eCommerce platforms. Once you subscribe you will get access to workshops, webinars, recent projects and so much more.
