Lactalis Australia’s Order Management Solution with SAP BTP

PROJECT SUMMARY

Lactalis Australia partnered with FAIR Consulting Group to automate its PO to Sales Order process using SAP BTP. The solution enhances efficiency through automation, a unified workspace and real-time data access, saving 5+ hours weekly, with projected savings of 80+ hours per week once fully rolled out. It improves accuracy and enables employees to focus on high-value tasks. Delivered on time and within budget in a five-week sprint.

INCREASED EFFICIENCY

SIGNIFICANT TIME SAVINGS

IMPROVED CUSTOMER EXPERIENCE

IMPROVED ACCURACY

INCREASED FOCUS

ENHANCED CONTROL

"The FAIR Consulting Group team was incredibly easy to work with and always quick to respond. In particular, the support provided during both the development phase and go-live was fantastic. Their expertise with BTP was evident, as they were able to advise us on how best to implement it without compromising our business operations. I highly recommend FAIR Consulting Group for their professionalism and knowledge"

Jennifer Woodward

Project Manager

Lactalis Australia

AUTOMATED ORDER PROCESSING SAVES LACTALIS AUSTRALIA 5+ HOURS WEEKLY

FAIR’s solution enabled Lactalis Australia automates order processing, saving over five hours weekly for one customer group, with projected savings of 64-80 hours across all groups. Automation ensures error-free conversions, prioritises critical orders and enhances visibility, allowing teams to focus on exceptions.

This process dashboard, created by FAIR, tracks key metrics in real time. It showcases how FAIR’s solution enabled automated PO creation with a 100% success rate. It offers clear insights into completed and pending orders, streamlining workflows and improving accuracy.

Looking to eliminate manual tasks, boost efficiency and enhance the customer experience?

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